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Got questions? Contact us through this form or email info@stylingmat.com

           

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FAQ

FAQ

Can I wash my mat?

We recommend dry cleaning your mat because some fabrics can shrink if put in the washer. To quickly and easily refresh your mat or remove wrinkles, put it in the dryer with a wet cloth on low.


How long does it take to get my mat?

You'll have your mat in 3 weeks or less.


Can I return my mat if I don't like it?

Since each Styling Mat is custom made, as a rule we do not offer refunds or exchanges. That said,  If there is a problem with your order, we will do everything we can to remedy the situation and ensure that you are satisfied, so please reach out to us via email info@stylingmat.com. If you find a defect with your mat, please email us within 48 hours of receiving it with pictures and/or video explaining the problem. A refund or exchange will be processed if your mat is defective, and if a mat is returned that does not actually have a defect, no refund or exchange will be given. Any return or exchange must be processed within 30 days of purchase.


Where can I see color examples?

Go here to see more photos and descriptions of colors


Do you do collaborations?

We get a lot of requests for collaborations and take them on a case by case basis. Go here to fill out the form.


Do you ship internationally?

Yes


Do the fabrics wrinkle?

We choose fabrics with little to no wrinkle and make the mat as tight as possible so it will lay flat. Many mats will look like a pringle when you first put it down so that you have to press on the sides to make it lay flat. Sourcing fabrics is both the hardest and most fun part of our job since these fabrics can be very difficult to come by. We only choose the most beautiful, highest quality fabrics we can find.