Shipping & Returns
We have a flat rate shipping cost of $10 applied to all products. We do ship internationally and are working on adding it to the website, please inquire through the contact form if you are looking for an international shipment.
Please allow up to 3 weeks to receive your mat.
Returns & Exchanges
Custom-made mats are non-refundable and non-returnable. If you want to be certain of the fabric color, please order swatches. We present them as accurately as we can, but it is not possible to be 100% accurate due to the fact that fabrics can look very different in different lighting situations, to different camera sensors, and on different screens.
If you receive your mat and it has a defect, please take photos and email us with the problem within 48 hours. firstname.lastname@example.org